In order to add a new ticket, click on New Support Ticket link on Support page:
Once the page opens, you need to select the type of the question you have and fill in all fields in order to submit your support ticket:
1. Click here and select a category type to which you want to assign the question.
2. Select from the drop-down list the Operating System you are using.
3. Select from the drop-down list the Browser you are using.
4. Insert the version number of the Browser you are using.
5. Insert here the version number of the Flash Player you are using.
6. Click on the drop down list to select the Broadcaster you are using.
7. Click on the drop down list to select the resolution of your streaming.
8. Type in this bar the name of the Channel where you are streaming.
9. Type in this bar the upload speed of your internet connection (Mb/s).
10. Type in this bar the download speed your internet connection (Mb/s).
11. Type here the subject of your question.
12. Type your message in the box.
13. Click here to browse a file in your computer in order to upload it.
Note: you upload the following file types mp3, wav, flac, m4a, ogg, wma, jpg, jpeg, gif, png, bmp, psd, mpg, mpeg, mov, wmv, flv, avi, mkv, mp4, 3gp, ogg, webm, f4v, m4v, ogv. with a size under 90 MB.
14. Click here to submit the ticket.